Privacy Policy

Last Updated: August 4, 2026

TASK BROTHER ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the TASK BROTHER and TASK BROTHER Provider mobile applications.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Profile Photo (Optional)
• Home or Service Address

Location Information

We collect your location only to:

• Show nearby service providers
• Assign service requests
• Navigate providers to customer locations
• Improve service availability

Location is collected only with your permission.

Device Information

• Device Model
• Operating System Version
• App Version
• Device Identifiers
• Crash Logs and Diagnostics

Payment Information

Online payments are processed securely through trusted third-party payment providers. We do not store your complete payment card details.

2. How We Use Your Information

• Create and manage your account
• Book and manage service requests
• Connect customers with service providers
• Process payments
• Send booking updates and notifications
• Improve app performance
• Provide customer support
• Prevent fraud and misuse

3. Location Permission

Location access helps us:

• Find nearby services
• Assign jobs to providers
• Calculate distance
• Provide navigation

You may disable location permission at any time from your device settings, although some features may not function properly.

4. Camera & Photo Access

If permitted, the app may use your camera or photo gallery to:

• Upload profile pictures
• Upload service-related images
• Verify completed work

These permissions are only used with your consent.

5. Notifications

We use push notifications to inform you about:

• Booking confirmations
• Job updates
• Provider arrivals
• Order status
• Promotions (Optional)

You can disable notifications from your device settings.

6. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers assigned to your booking
• Payment gateway providers
• Cloud hosting providers
• Government authorities when legally required

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, or misuse.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce our policies

9. Your Rights

You may:

• Access your personal information
• Update your profile
• Request deletion of your account
• Withdraw permissions such as location access

For assistance, please contact us.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Services

Our app may use trusted third-party services including:

• Google Firebase
• Google Maps
• Payment Gateway Providers
• Push Notification Services

These providers process data according to their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us